Refund policy
We want you to love your purchase. If something isn't right, we're here to help.
Returns & Refunds
At Oak & Kin, we want you to love what you ordered. Because each item is made with care, we ask that you review your order as soon as it arrives.
We offer refunds or replacements for:
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Items received that do not match your order
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Items that arrive damaged or defective
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Items with a printing or production error
Refund requests must be submitted within 30 days of the purchase date.
To request a refund or replacement, please contact us with your order number, a brief description of the issue, and photos of the item if it arrived damaged, defective, or incorrectly printed. at oakandkinshop@gmail.com
Please note that normal wear, damage caused by improper washing or care, and issues resulting from incorrect sizing selected at checkout are not considered product defects.
For the best long-term results, please follow the washing and care instructions provided with your purchase.
Oak & Kin reserves the right to update this Refund Policy as needed.